Court Advocate/Data Entry - Crime Victim Center of Erie County, Inc.
TITLE: COURT ADVOCATE/DATA ENTRY
REPORTS TO: DIRECTOR OF COURT ADVOCACY
Full Time: 35 hours weekly
NATURE OF SUPERVISION: Weekly and as needed from Director of Court Advocacy.
SUMMARY: Responsible for advocating for victims, witnesses and significant others in the Criminal and Juvenile Justice Systems, providing court accompaniment and emotional support.
1. Entry of any/all data for agency as needed/required into all necessary databases. Must have substantial computer knowledge in data entry. (Programs include, ETO, R-Client, CAPE)
2. Provide crisis counseling, reassurance, and support to victims, witnesses and significant others.
3. Develop and maintain an understanding attitude towards victims, witnesses and significant others.
4. Identify the needs of clients and make appropriate referrals.
5. Track case status and notify victims, staff and other clients of proceedings, as necessary.
6. Prepare and accompany victims, witnesses and significant others to criminal and juvenile justice proceedings, as assigned.
7. Assist in referral process for those clients whose needs exceed program guidelines.
8. Inform victims of their rights, including the availability of Crime Victim’s Compensation, and assist victims in preparing impact and input statements as needed.
9. Notify victims of the offender release program when necessary.
10. Provide information on services available to victims, witnesses and significant others and assist them in utilizing rights and resources available.
11. Orient victims, witnesses and significant others to the criminal and juvenile justice process.
12. Provide outreach and accompaniment during preliminary hearings at Central Court and other locations.
13. Provide hotline/on-call services as assigned.
14. Maintain accurate, thorough documentation and submit in a timely manner.
15. Assist in data collection for reporting purposes.
16. Participate in conferences, in-services, training, seminars, team and staff meetings.
17. Establish and maintain effective working relationships with clients, co-workers, other agencies and general public.
18. React productively to change and handle other tasks as assigned.
19. Ability to perform other duties as assigned.
1. Some flexibility in hours of work.
2. Able to drive and travel. Provide copy of valid driver’s license and proof of automobile insurance.
3. Act 33, 34 and FBI Clearances.
4. Confidentiality training.
5. Able to lift up to 50 lbs. with ease.
1. Minimum of a Master’s Degree from an accredited college or university in the human services field, Criminal Justice Degree Preferred.
2. Knowledge of the criminal justice system.
3. Proficient in computer programs currently in use in the agency.
4. Able to withstand emotional stress.
5. Flexible, able to tolerate many situations and personalities.
6. Able to respond effectively to the most sensitive inquiries and complaints.
7. Able to read and comprehend instructions, correspondence, memos.
8. Able to write simple correspondence.
9. Able to effectively present information and respond to questions one-on-one and to small groups.
10. Ability to apply common sense understanding to carry out written and oral instructions and solve problems.
11. Able to organize personal area and prioritize tasks effectively.
12. Possess auditory acuity to listen to people over the telephone and in person.
13. Possess visual acuity to read computer screen, correspondence, notes, reports, and technical documents.
14. Possess ambulatory ability in situations involving court accompaniment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. It is the responsibility of the candidate to inform the Executive Director of any and all reasonable accommodations that will be required.